Environmental Policy


Merry Hill is a large mixed-use retail and leisure centre in Brierley Hill in the West Midlands, providing an inspiring, attractive, and vibrant destination for locals and visitors to shop, eat, and play.  Merry Hill houses a vast array of retail shops, restaurants, cafés, and leisure venues with over 6,500 parking spaces. Merry Hill has established a comprehensive sustainability strategy which includes a net zero commitment by 2050.

Policy Statement

We have a responsibility to the environment beyond legal and regulatory requirements and recognise that our site activities, and the space we manage, have an impact on the environment and society.

Merry Hill have committed to implement an effective Environmental Management System (EMS) in order to; fulfil compliance obligations, protect the environment, prevent pollution incidents and continually improve the environmental performance of the sites and space under our management.

Implementation & Key Objectives

Under the leadership of the Centre Management and Operation teams, a dedicated team of personnel have been appointed to maintain and develop the EMS for the site, in partnership with Savills’ Sustainability team.

These teams will work closely with the ESG Committee to implement the objectives of the EMS, and to communicate our environmental and sustainability requirements, goals and achievements to all stakeholders across Merry Hill.

During the second year of operation our key objectives include data management and monitoring to establish baseline consumption for all utilities, whilst implementing technologies and operational procedures to successfully become a Net Zero site by 2030.  

Roles & Responsibilities

The Centre Manager is accountable for the environmental performance and compliance of Merry Hill.

The Operations Manager and Sustainability Director is responsible for monitoring, evaluating, reporting and continually improving the effectiveness of the Environmental Management System.

The entirety of the Merry Hill team is tasked with the day-to-day implementation of the EMS as it pertains to their individual role, and for ensuring the ongoing compliance of the site with environmental compliance and the ISO 14001 Standard.

This policy is communicated to all team members, service partner contractors, and is made available to the public on the company website. Team members and contractors working for and on behalf of Merry Hill are expected to read and understand the policy. 

Jonathan Poole,  Centre Manager

Date: 1st July 2023
Next Review: July 2024

MH No1 General Partnership Limited