Kylie Jenner Account Manager - Boots

Full time Permanent – 37.5 hours.

ROLE SUMMARY

Responsibility for driving their business to deliver an overall sales objective by meeting Coty’s customer service and sales standards. A key part of this role is supporting the brand team with eventing and hosting influencer activity. As well as ensuring excellence of execution for their account. The individual should have a strong sales background and proven experience in beauty with a high level of make-up artistry and a passion about Kylie Cosmetics. Must be a makeup artist (examples of work will be required if invited to interview).

KEY ATTRIBUTES AND BEHAVIOURS

• Deep understanding and passion for the industry and social media driven brands
• Confidence in planning and executing instore and external events
• Owns and drives business if it was their own
• Is a master of knowledge on the business and the store
• Provides quality Actionable Insight to area manager
• Establish and maintain strong, effective relationships with key stakeholders
• Executional excellence – Uncompromising focus on standards, attention to detail and protecting brand equity
• Relentless and tenacious – a true salesperson
• Share and re-apply – Willing to learn from others and share success
• Collaborates easily with others and adapts to different working styles
• Able to effectively listen, influence and persuade
• Maximizes time and manages team productively
• Adapts to changing priorities as needed, is flexible and accountable
• Empowered to use initiative
• Is resilient and adapts to new challenges
• Actively takes charge of self-development and performance growth
• Proven experience in beauty with a high level of make-up artistry and interest in skincare

KEY ACCOUNTABILITIES

• Sales and Customer Service
• Achieve monthly sales targets
• Maintain company KPIs
• Manage targets, daily, weekly, monthly
• Deliver Coty’s customer service ceremony with every customer
• Build relationships with customers to influence and sell
• Consistently upsell
• Perform Make-Up and skin consultations to drive sales and brand loyalty
• Planning and executing regular eventing instore and externally

Excellence of Execution

• Lead by example be a brand ambassador, protecting the equity for Coty brands
• Keep updated on and encourage team to We Live Beauty and mandatory Coty Academy
• Be fully aware of all company and retailer initiatives relevant to your account
• Follow all company merchandising guidelines on both permanent and promotional space
• Accurately complete month end, payroll & feedback within set guidelines and time limits
• Commercial awareness – Coty business performance, competitor activity and market share
• Plan and execute customer eventing ensuring brand equity
• Adhere to Company uniform and grooming guidelines and ensure the team do so
• Work within the retailer Code of Conduct guidelines and KPIs always
• Escalate any issues to Area Manager

Team working

• Manage and welcome agency staff as part of the team
• Develop effective working relationship with mobile consultants
• Grow networks with the wider Coty team within your area
• Maintain excellent communication with the Area Manager
• Develop and maintain relationships with retailer staff and management
• Be available for ad-hoc mentoring new managers to the business

Technical Processes

• Use of ipad for email, reporting and VM guidelines
• Control of ipad and Coty passwords for self and team
• Use of Coty systems and online documents.

Applications to be made via https://careers.coty.com/job-invite/84673/