Ben & Jerry’s
Upper Mall
NOW OPEN ON THE UPPER MALL, BY PANDORA
Ben & Jerry’s, the ice cream company with values at its core, first opened its doors in 1978 in Burlington, Vermont with one simple goal: to make the best ice cream possible and use business as a force for good. Our Scoop Shops take us back to where it all began – a place where Ben & Jerry’s walks the talk in all things ‘Peace, Love & Ice Cream’.
We’re excited to welcome Merry Hill into ‘The Herd’, serving our famously chunky, swirly ice cream to even more fans across the UK. Visit us spoon to enjoy iconic flavours by the scoop in a cup or freshly baked waffle cone, exclusive flavours on loaded desserts with waffles and brownies, or our legen-dairy shakes and sundaes.
Centre news update
The Midland Metro is set to open at Merry Hill in 2028, offering people from across the West Midlands a reliable, convenient and environmentally friendly way to travel to one of the region’s premiere retail destinations. Midland Metro Alliance, which is designing and building the scheme on behalf of Transport for West Midlands, has announced that preparation for construction work is set to increase from January 2026.
Please plan your journeys ahead, use public transport where possible, and if travelling by car, consider arriving via the Pedmore Road and The Boulevard entrances to Merry Hill.
Every effort will be made to minimise disruption during construction. Full details of alternative routes, including maps and travel advice, will be available from the Transport for West Midlands (TfWM) website.
Opening Times
Monday – 11am – 9pm
Tuesday – 11am – 9pm
Wednesday – 11am – 9pm
Thursday – 11am – 9pm
Friday – 11am – 9pm
Saturday – 11am – 7pm
Sunday – 11am – 5pm
Contact Details
- Website
- https://www.benjerry.co.uk
-
Parking
Merry Hill has almost 10,000 parking spaces across the centre including disabled and parent and child spaces.
-
Map
Want to find out where your favourite shop is? Explore the official centre map and store guide.
-
Getting here
Merry Hill is located south-west of Dudley town centre and is about 10 miles west of Birmingham city centre.
-
Opening Times
We’re open every day of the year apart from Christmas Day and Easter Sunday. View more.
-
Gift Card
Find out more about the Merry Hill Gift Card.
-
Project Servator
Find out how we’re disrupting criminal activity and providing a safe place for you to shop.